Office Depot Feedback

Take the Office Depot feedback survey to receive a $10 off coupon.

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Office Depot asks for feedback from its customers so it can improve customer service and deal with problems before they become major issues. They also want to find out which stores and employees are providing the best customer service.

The survey takes a few minutes to complete, but you’ll be rewarded for your time. Customers who take the Office Depot feedback survey receive a $10 coupon off a purchase of $50 or more at any Office Depot store. The coupon must be printed by you at the end of the survey, so make sure you’re at a computer with a printer.

The best way to take the Office Depot feedback survey is to use the information printed on a store receipt. You may also get an invitation card from an Office Depot delivery. However, a receipt or access code is not necessary to take the survey, unlike for example the JCPenney survey.

To receive your discount coupon, visit www.officedepot.com/feedback. Let us know how it went by filling out the form below.

Your Feedback: 

Note: All feedback is moderated and will be made public after it is reviewed for appropriateness. Please do not include any information that can identify you other than your first name or a pseudonym. Refer to our privacy policy for more details.

Feedback

  1. Helene says:

    This time I was returning empty cartridges at Store 306. The clerk was very professional,friendly and helpful.

  2. Carlyle says:

    I HAD A COPYING AND DESIGN job done at Office Depott on 137ave Kendal, Miami, Florida. Jessy who served me was the epitome of excellent service. She aided with the design and ensured that I was thoroughly satisfied with the result. Altogether this was a satisfying experience.

  3. Doris says:

    Very good products and services

  4. Myrna says:

    as always Offcie Depot had the merchandise I wanted/needed to buy. without a doubt Office Depot is my favporite office supply store.

  5. Jessie says:

    Taylor and the Manager were very helpful and questioned my needs to serve me better.

  6. barbara says:

    Joe at the manchester location zipcode 63011 ( i believe it is store 273) was the absolute most helpful representative i have ever had interactions with at officedepot. He was outstanding with personal concern of my issue. I also received great assistance from another rep with ink cartridge selections. this location served me well today. Thanks

  7. Bonnie says:

    We wanted to buy a mouse for my new laptop. My husband called Office Depot first. The girl that was on the phone was very courteous and helpful. When we came into the store, a guy helped us find the product and another one helped us decide on the best one for my wants. Then, Michelle at the register was very helpful and friendly. Our experience was very good. Thanks for your help on something we didn’t know much about.

  8. Gale says:

    “5″ + Excellent

    Leroy R. ID #613832 is Extremely helpful. A credit to the Office Depot team! Great phone customer service too!

  9. David says:

    Nick was very helpful,kind and polite.He answered every question we had, he also explained in detail the 2 year Performance Protection Plan

  10. Colton/Keyana says:

    Thank you for the $100.00 off my QuickBooks program :)

  11. Fred says:

    entered store 2157 and was greeted by store personal, shown ink row. All personal was very helpful.

  12. Jerome says:

    I can in to buy ink and I turned in two ink cart.I was asking the clerk how to I get my reward for turning in my ink cart.The clerk just me me a card and said go to this web site. now I am on this website and it so many title which one is the right site the clerk should have taking time to show me how to do this. got the money and move me on. now I got to spend time on the phone and see if someone can talk me through this. 1-to 10 a one.

  13. Kelsea says:

    Ryan at the Pace store is cosistently professional, courteous and gets results. Really happy to see him behind the counter anytime! Thanks Ryan! Keep up the excellent work! Office Depot Big Wigs….please show this gentlemen the proper appreciation!

  14. gertrude t. davis says:

    Appreciated the kindness of the sale’s rep. Lawanda

  15. Archie says:

    Linda was very helpful in helping me locate the product which I desired to purchase. Also
    she helped with information for a product which I wish to purchase in the near future.

  16. Robert says:

    I was helped by a young man names Neil (West Allis store #2651) Neil was very informative and helpful Neil helped pick out all things I would need. Gave phone # In case I had any problems.

  17. Kay says:

    This store is always helpful, but today was especially so. Melissa and Danielle were very courteous and tried to help me with a printer problem. They went out of their way to assist me. I buy all of my supplies there and find the personnel there to be extremely professional. Store number 2084on Germantown Road, Germantown, TN 38138

  18. Barbara says:

    I spent a great deal of time with charming “Christie” who assisted me with the product, current sale and how to set up the pictures for printing. This was a very special gift and when I was called by a different person the next day I found out the order could not be done! I was intensely dissatisfied and don’t understand why it looked fine the day before and then couldn’t be done.

  19. linda says:

    morma at store 435 was very helpful as were the men in the computer dept

  20. Virginia says:

    I entered store 2698 on April 30th. I was greeted by Steve who said that he could help me select the correct ink cartidges for both printer at my home. He found them, explained that one would be a better buy for longer ink capability! Steve took everything to the register, answered my questions and I appreciated all of his service. Ginny Byrne

  21. ANH says:

    THIS OFFICE VERY GOO PRICE

  22. sabina says:

    and i was very please with, john,they took so much patient with me, thank u office depot

  23. sabina says:

    it was great service,esp, john, who was very kind

  24. Mary says:

    Quick professional and friendly service was provided by Liz at the Redlands, CA store on 5/1/2013.
    I had my passport photos in no time with equipment that functioned the first time and for a reasonable fee.

    Thank You!!

    Mary

  25. Barbara says:

    I am satisfied every time I go to Office depot, the employees are very helpful.

  26. gene says:

    great service,she knows the product well.

  27. Kathy says:

    Excellent service

  28. Mary-Louise says:

    Couldn’t get my newly-purchased monitor to assemble. After exhausting all possibilities I took it back to the store only to find out it wasnt me, it was the monitor. The two young men that corrected the situation were named Michael and Jonathon.They were courteous and pleasant which is why I’ve been shopping at O.D. for more than a decade.

  29. Margaret says:

    Personnel are very friendly, and right there to help me find my supplies. Heather was the cashier, and she explained about ink recyling & rebates. Wonderful employees.

  30. Mollie says:

    Helpful, friendly, and better prices than Office Max

  31. Naomi says:

    My experience was pleasant. Very helpful

  32. Susan M. Drinkwater says:

    Every thing went wonderfully. No problem with finding what I needed. staff was friendly and helpful.

  33. Mary says:

    I visited Office Depot on Spring Street in Atlanta, GA and was assisted by Mable who was sooooooooooo helpful in helping me find all the materials I needed and even carried them to my car, what a nice young lady! For me the reams of paper were too heavy but she rolled them to my car and lifted, placing in car.

  34. Silvio says:

    Best assistance and products for any office products or equipment.

  35. Steve says:

    The salesman was very helpful at the Office Depot store #588 where I order a storage cabinet. We have been going to this particular Office Depot for many years and are always pleased with the excellent attention we receive whether buying a new computer or office furniture, or just office supplies.

  36. IRENE says:

    I ALWAYS GO TO MAKE COPIES, AND HECTOR IS ALWAYS VERY HELPFUL AND DOES EXCELLENT WORK. HE ALWAYS GETS MY COPIES RIGHT. HECTOR DOES AN EXCELLENT JOB!!!

  37. Sheila says:

    Todd, the manager of the Annapolis Office Depot was very helpful & courteous.

  38. Sharon says:

    Purchased stamps today. CSR was very polite.

  39. Kathy says:

    Visited office depot today. I was greeted and helped as soon as I entered store. Sales associate helped me locate item. The check out process was quick, recycled a toner cartridge and sale prices were clarified for me. I am a rewards program customer as well. Joann was very courteous to me.

  40. SUZANNE says:

    I shop at your store weekly for supplies for the company I work for. I have experienced great shopping moments at your store the staff is always friendly and VERY helpful. Randi and Contessa have helped on several occasions and I’m thankful for the great staff you have!

  41. Anne says:

    I have always found everything I needed. The employees are absolutely wonderful. There to give you a hand no matter what. Keep them on.

  42. LISA BREMKAMP says:

    ON 04/25/2013 I WENT TO THE TOMBALL TEXAS OFFICE DEPOT AND JUST WANTED YOU TO KNOW HOW EXCELLENT A LADY NAMED WANDA WAS. SHE WENT OUT OF HER WAY ALOT TO HELP ME WITH MY PURCHASE. PLEASE KEEP HER IN MIND WHEN A PROMOTION COMES AROUND.

  43. david says:

    We were treated very well, Scott listened to our need and helped us find what we needed. Scott was very helpful.

  44. Sandra says:

    My visit to the Office Depot in Salisbury, North Carolina was a very pleasant one.Right off the bat I was greeeted as I walked in the store,unlike another office supply store, so for that reason aloe I will be patronizing Office Depot often. The associate that helped me was very pleasant, and good customer service is always high on my list. I like to feel that my business is appreciated.To sum this survey up is not a lot more that I can say; and that’s a good thing, because as I said the service was really great,nothing negative at all.

  45. susan says:

    I have had a lot of problems at my Office Depot and am thinking of going to a different store even though office Depot is closer to my house.

    The rare exception at the store is a manager named Manish and he is awesome.Wish everyone there was half as good!

  46. Daniel says:

    I have always received excellent service at Office Depot

  47. Carol says:

    Buying my computer from Office Depot was so easy. The gentleman that helped me choose the computer was very helpful in helping me to make the right decision for my needs. I feel that I got the best for my money.

  48. Kathryn says:

    I visit your store at 915 Parkside Walk Lane in Lawrenceville, GA. I have always had very good experiences. I would like to specifically mention Steve, who was at the register today. He has helped me on more than one occasion when I have had difficulty with my laptop. He is patient, passionate about his responsibility and always cordial. I appreciate his service.

  49. Pam says:

    Very please with the immediate assistance that I was offered by an employee without having to seek someone out. Check out was easy, and although I was only the 2nd person in line, another employee went to her register to check me out. She was very efficient & friendly as well.

  50. Rosemary says:

    Always helpful, usually purchasing ink and someone comes right away to help me. Great, saves me time!

  51. Jane says:

    Wonderful experience! The staff was very helpful and accommodting.

  52. Gloria says:

    Sales associates are ALWAYS pleasant and EXTREMELY helpful. While this store location is out of my way, I take the time to go there because I really enjoy the care I receive.

  53. Dana says:

    Robert saw me looking for something in an aisle and helped me find what I was looking for, even walked up to the register with me. Cashier was very friendly and helpful.

  54. Rebecca says:

    Judy, a sales associate, was extremely helpful in identifying our router problem. She spoke confidently with my husband on the phone, convinced him that our problem was the router. We purchased one that very day…
    She was right on target. No problems since.

  55. Gerald says:

    The staf was excepionly very freindly and courtious

  56. Deborah says:

    Excellent customer service provided by the assoicate on the floor who helped me get a box of copy paper. Outstanding service at checkout as well I think her name was Alex (?) an african American mid-age lady, she was very friendly, outgoing and provided the type service customers look for when spending money!

  57. Lou says:

    Clean store, efficient, friendly, prompt service.

    Receipt code: 13PTQ37MEWT

  58. donna says:

    very helpful and friendly

  59. Maria says:

    Office Depot always has what I am looking for

  60. peggy says:

    in store 937, Mindy is an exceptional sales person. I enjoy working with her to get the best prints in record time.

  61. Toni says:

    Had a good shopping experience. The young man was very helpful.

  62. Mary M. Schmitt says:

    Went to the store at 3526 Veterans Memorial Hwy., Metairie,LA. and was checked out by Becky.
    She was very friendly and helpful.

  63. Bob says:

    Clerks were helpful and knew where I found an item I wanted.

  64. Tom says:

    Good service today

  65. ROY says:

    Im very satisfied with my purchase, Imglad I walked into your Toledo, Oh. store

  66. Deb says:

    All sales associates were eager to assist me, if I needed it. Found what I needed and then some. Very helpful.

  67. Rose says:

    Steve was very helpful at the Wilmington store. He made sure that I got the best deal available by comparing prices at other office supply stores. I always shop at Office Depot for my office supplies. Now, I know why!!!

  68. Susan says:

    I took my computer to your store this afternoon for the free check up and was very pleased with the results. The gentleman who assisted me was curteous and knowledgeable and also helped me to pick out a new printer. I am always satisfied with your services. I use your copy center and purchase office supplies as well as my camera at Office Depot. Thank you for everthing.

  69. Shelia says:

    Amanda is always so helpful when i ship my stuff!!!She always remembers me and helps promptly even if she has two other customers!! Way to go Amanda!! Keep up the good work!!! Amanda @ ElDorado Ar. store 0761 #5

  70. Patricia says:

    Employees are knowledgeable and helpful

  71. Sarah says:

    Personnel staff was very helpful. Great customer service. Questions that I had were answered with patience and professionalism. It was a great experience today.

  72. wayne says:

    staff was nice in clarkvill IN

  73. Beverly says:

    The service is very good the employees are very nice and helpful. Joe Montelongo has been very very hlpful to us every time we have gone in.

  74. Pam says:

    Jon, the gentleman who cashed me out, was very nice and helpful.

  75. JoAnne says:

    Excellent displays, excellent service

  76. Lydia says:

    I enjoy shopping at Office Depot. The management and staff are always eager to assist you when you enter the store.

  77. ANNE says:

    Joe, was the clerk who took the order, made the prints and followed thru. Everything was great
    the note cards looked terrific. The vertical ones were vertical, the horizonal ones were also
    placed correctly. the survey code is 13 PR 4TTJ A91J

  78. Mindy says:

    Mike was very helpful. Knew I needed more then what was on display, so got box from top storage and carried items to check out for me.

  79. Vickie says:

    I pretty much always have good shopping experiences at Office Depot. The sales folk are friendly and knowledgeable about their products. The cashiers are friendly also and do not seem to mind scanning a coupon to see if I am eligible for a discount.

  80. barbara says:

    Our sales attendant, Luis, was a delight. He knew where everything was located and then found something that we had to have in the storeroom.

  81. Rosa says:

    Fue un excelente servicio en la tienda de Ponce

  82. Charles says:

    I have shopped at your store in Peoria,IL for several years. It is by far the best store I have shopped in for office supplies. They do lots of copying for me and our non-profit organization. The employees are very knowledgeable and go out of their way to be helpful. Ted,Valerie, and Matt are top notch and you can be proud to have a store like this one.

  83. kenneth says:

    I shop at office depot on a regular basis and it’s always a pleasent experience

  84. sam sarafian says:

    P
    Latelt the prices are very high

  85. jerry marge says:

    we felt very welcome the minute we stepped into the store. We think everyone that was working told us Hi and asked what they could help us with. Last week we bought a computer, he explained everything that was asked. Very patient .This week we bought a keyboard and mouse (wireless) also a mouse pad. Again we were helped with patience. Also said we could call in with questions. It was not a problem This is a very helpful place of business. Highyly recommend this Office Depot. There aren’t too many places that are that people friendly

  86. nancy says:

    had good and complete service

  87. Ellen says:

    I I shopped at Office depot 1508 W. O. Ezell, Spartanburg,Sc on February 14, 2013, where I was asked on entering if I needed help finding what I needed and after making my selections, Phylis who checked me out was most helpful . This was very different since at other stores the clerks seem to disappear when you enter. I hope this same service continues when the merger with OfficeMax occurs. thank you.

  88. Ivemar says:

    In Office Depot in Ponce, Puerto Rico, Keneth gave me a great service. My weadding Invitations are unique and gourgeus!!!

  89. khaki says:

    excellent service

  90. sharon says:

    was greeted by employee and was asked what i was looking for , she directed me to correct isle, was looking for tablet for my granddaughter for her birthday, i want just the right one and u only had one left and it was on sale too my lucky day glad i choose office depot over another retailer. was very well pleased.

  91. Eduardo says:

    I’ve always enjoyed my visits to OfficeDepot because they have everything that i need The cashier (in-training) was very courteous and proffessional. She should be hired immediately.

  92. FloridaWild Veterinary Hospital says:

    Always have a great shopping experience when going to the Deland store. Everyone is helpful and pleasant. Yvette waits on me most of the time and she is such a wonderful asset to your company. Love her!

  93. Daniel says:

    Anthony was helpful as soon as I entered the store in Lo

  94. Lettie says:

    Ken was a very good customer service rep

  95. robin says:

    I love office depot its my candy store

  96. Pamela Santana says:

    I enjoy shopping at the Office Depot . They are helpful. I shop at the Office Depot #366. All the employee’s are great to work with.

  97. PAT says:

    HAD A GREAT EXPERIENCE GETTING COMPUTER AND SOFTWARE

  98. myra says:

    I HATED MY VISITED, CAUSE WHAT I GOT HAD ALREADY BE OPEN AND RETURED TO THE SHELF AND KNOW I GOT TO GO BACK AND RETURNED THE ITEM

  99. lisa says:

    very impressed with service

  100. Marina says:

    I bought a desk and chair for my daughters birthday and was VERY happy with the customer service I received! I was impressed that the guy was nice enough to load the boxes into my car. Thank you!!!!

  101. Malinda says:

    The Store is always neat and clean. The signs are good but on some office supplies to me it is in the wrong section. I went in for Cleaning Duster and where i thought it might be it wasn’t there. It was over in the computer section. I looked in the cleaning supply area where you had the reuseable ink, tape, and things like that.

  102. Betty McCandless says:

    I Had good service and people were friendly

  103. Dorothy says:

    I used the 524 office depot store at 13201 Ranch Road 620N, Austin Tx. 78717.

    The employees of this store have always been very helpful to me. I run a business and visit this store frequently to purchase my supplies.

  104. Cecilia says:

    I had great help and left the store with a better understanding of the product I was purchasing.

  105. Juan says:

    Sammie, was very helpful and great costumer service skills

  106. Zanetta says:

    service was good & products easy to find!!!

  107. YAMILET says:

    I WAS VERY PLEASE AND SATISFIED WITH LEONOR CAICEDO.

  108. abby says:

    Service was outstanding; salesman spent time explaining the difference between purchasing one printer over another based on my needs rather than price. Had good advise on technical issues involved in purchasing laserr printer or inkjet.

  109. Kathy says:

    I shop office depot for all my office/business supplies. I am there regularly. I find that when I go to purchase your sale items, there is not enough in stock. I have been there early, mid-day, afternoon, and after work. IF you are going to run an ad to have customers come in, I think it would be nice IF I could actually find the sale item I came in to purchase. For the past two weeks I have made six trips to purchase items, and on two occassions have actually found part of what I went for. I drive 12 miles one way. It hasn’t paid me to shop with you the past two weeks. Most of the help tries to assist…..some bother me so much I leave….or I run and hide from them….too much! Your prices do, however, reflect better than Office — down the road!

  110. Mark Washburn says:

    no problems.

  111. Bob says:

    Mary at Office Depot in Carrollton, Texas is fantastic. She helped me termendously. Mary always helps me and makes me come back to Home Depot……Please double her salary, trip to Hawwai and give her a new car. Bob Giesey

  112. John says:

    Always find what I want. Staff usually asks right away if I need help – and do so readily.

  113. rosemarie says:

    The employees were great and a wonderful experience at Office Depot. When I first came into the store an employee met me at the door and asked what I was looking for and I told him about a certain pen and he directed me to an aisle at the back of store. When I turned into the aisle there was an employee waiting to show me where that pen was located. Thank You for the excellent service.

  114. Brook says:

    Had to get newsletter printed and folded today. It was handled most eficiently following a perfect greeting.

  115. Jan says:

    YOUR EMPLOYEES AT OFFICE DEPOT #583 ARE ALWAYS INFORMED AND HELPFUL. THEY HAVE GONE BEYOND WHAT WOULD BE EXPECTED AND HAVE GIVEN ME CUSTOMER SERVICE WELL WORTH NOTING…ESPECIALLY STORE MANAGER RO AND CLERK KIM. IT IS A PLEASURE DOING BUSINESS AT THIS OFFICE DEPOT

  116. thomas says:

    everyone i dealt with was friendly and helpful. i was shown my item quickly.

  117. SPINDLER says:

    ATTRACTIVE SALES PERSON MET ME AT THE DOOR AND INQUIRED “MAY I HELP YOU”. SHOWED ME THE INK CARTRIDGES AND SHOWED ME TO THE CASH REGISTER. WHAT MORE COULD A CUSTOMER ASK?

  118. Denise says:

    I just purchased a printer on sale and I received very good service from the sale person named
    Robert (with dreadlocks) at the 54 and Lake Park store in Chicago. He was patient and provided
    me with a lot of information about computers. Thanks Robert.

  119. sam says:

    My kids had a very good time shopping in Office depot. they have every thing we needed and more. great customer service. thanks.

  120. Elizabeth says:

    For Yahaira in Las Catalinas Mall – Puerto Rico

    Thanks you for a excellent customer service!!!

  121. Michelle says:

    Office Depot is the bomb

  122. phyllis says:

    I’ve been pleased with the salespeople at Office Depot every time I go there. They are well-
    informed, helpful and mannerly.

  123. Julie says:

    The staff at Office Depot is always so courteous and offering their help. I’m always asked by more than one employee if I need help with anything. Melody was great with me today answering questions I had about laptops. Always a pleasure to shop there.

  124. Julie says:

    I am always greeted and asked by usually 3 or more of the staff I they can help me in any way. Melody was great today answering questions I had about laptops. It’s a pleasure to deal with the staff at this Office Depot.

  125. DAVE says:

    enjoy shopping at local Office Depot

  126. tammie says:

    shopped at the Winchester KY store assisted by Kevin…
    He was very attentive and helpful, knowledgeable and nice.
    Kevin informed me of a rebate I would have thrown away and of this survey, which I think the Winchester store deserves credit for. I personally think Kevin does also. I have called this store on previous occassions and have specifically asked for him due to his precise knowledge and communication with the public. Thank you to Office Depot, Winchester KY!

  127. George says:

    Store was well stocked and personnel were very helpful and polite.

    One problem I have encountered many times is the lack of toner cartridges
    for my machine, a samsuL-2851.

    Most all office supplies are purchased through Office Depot store or
    on-line.

    Convenient location and well maintanined.

  128. Michael G says:

    economical

  129. Michael G says:

    great personnel

  130. Mike says:

    great personnel

  131. Michael says:

    convenient

  132. washington says:

    Great work and assistance from Melonie (O.D. # 2652 ) , without her help my presentation would have been a disaster.

  133. Faye says:

    I am quite electronically challenged!!! I received wonderful , knowledgeable help from the staff. I was quite impressed with the patience and assistance they offered me. Will definately return there again for any future purchases

  134. Jerry says:

    I went to my local office depot and was pleasantly surprised at the salespersons new policies, such as having salespeople people meet and greet you and show you where the item you are looking for is instead of pointing and walking away. This shows me that you are looking for my business.

  135. Charlene says:

    I shopped at the Office Depot store in Lithia Springs, GA #2397 this morning. All the clerks were very helpful as well as knowledgeable when I was looking for something special. The cashier was especially nice – concerned because they did not have in stock what I needed. He had a very good attitude.I didn’t feel like I was an interruption to his busy day – he made me feel like I was the reason he was there to serve. I appreciated that he was able to sugguest that I substitute something else when ya’ll were out of stock on the item I needed. In case you would like to know his name was Jim.

  136. Tom says:

    Debbie took my order and completed it in record time. Excellent service and price.

  137. owen says:

    Received outstanding service from Navin at Office Depot Store 926 on July 18, 20012. I’m very satisfy!!

  138. Denise says:

    Thanks to Steve at store #450 for approaching me within 15 seconds of entering the store to show me where I could find the item I needed. Other sales personnel also inquired as I continued to shop the store.

  139. Wilma says:

    Had a very good assistance from Eric Cue who knew what we wanted and led us to it.

  140. mike says:

    employees are very helpful every time i go

  141. Cliff says:

    Good service. It would have been helpful for tech to diagnoise my need for a monitor sooner.

  142. Sally A says:

    I buy all my office products from Office Depot. I have a “rewards” card. The personel is always friendly and helpful.

  143. Dennis says:

    EVERYTHING WENT FINE, I FOUND YOU CAN USE COUPONS FROM OFFICE MAX THAT SAVED ME SOME MONEY

  144. Johnny says:

    Great service. Good prices!

  145. Anita says:

    I was very pleased with the Office Depot copying center. I went in and had 50 of my business flyers printed late on Sunday evening two ladies were helping me. When I got home the copies were light and missing some items. Two day later I took the flyers back and the Manager (Ray) had Kristi to reprint them for me. The flyers came out perfect! Yesterday Kristi was there again and printed me 50 more double sided flyers and I am very pleased with their service!

  146. Renee says:

    I went to Officedepot store 2100 and received excellent service form emp407192! She kept checking until I got my best choice.

  147. william says:

    had a very good experience sale person very helpful and courtesy

  148. mary says:

    office depot manager handled my problem of credit with a fast and quick response,to make surei received my proper credit refund. Office always have my needed supplies in stock and always helpfulto help me find what I need.

  149. Daniyela says:

    Thank you for a good customer service

  150. Ann says:

    Office depot in Williamsburg is always a great place to shop.

  151. Gordon says:

    everything is AOK at your stores

  152. Gary says:

    Deb, store #460 in Cheyenne, has ALWAYS provided outstanding service in all the years she has been at Office Depot.

  153. Donna says:

    The cashier was very pleasant. Asked to make sure I found everything ok. Very pleased.

  154. Patty says:

    I went to the Office Depot on Rock Road in Wichita, KS to shop, and had many questions in mind. The Associate by the name of Bryan McClellan was as helpful as anyone could be. He was very knowledgeble about all the products I was interested in and patiently answered all my questions. One of the managers also helped me with a Rewards issue that had been a problem for me. Great customer service here!

  155. Diana says:

    I went to the store on cutler, and Alexandra was the employee who help me. She was GREAT! Friendly, and knowledgeable.

  156. Lloyd says:

    I always find what I need at Office Depot. Employees are always helpful and courteous.

  157. Sharon says:

    I was very pleased with the staff member that helpped me. It was my first time recycling ink cartridges, thanks for all the help.

  158. Kathleen says:

    Good service

  159. Teresa says:

    My husband and I just purchased your first laptop and were very pleased with the service we received from Dieter and Mariah. Not sure everything needed to go wireless, so they were helpful and knowledgeable. Thank you both.

  160. hunter says:

    Fast and easy

  161. Mark says:

    I am a regular at your store and always find the employees knowledgeable and helpful.

  162. Ida says:

    The Service was frea

  163. Reginald says:

    Enjoyed my first visit @ office Depot. employee was very helpful.

  164. MRC says:

    I often have reports bound at the copy and print department store in Brownsville, Texas.
    Elsa is the customer service agent who often helps me in that department. She is always courteous
    and very helpful. Office Depot is fortunate to have her working at the store. Due to Elsa and the other attentive employees at this store I always do business there; even though the location is inconvenient.

  165. robbie brantley says:

    survey mary lou good customer service office. depot #88 9/17/2011 2good customer service yiamlae mr james officedepot #88 thank you for goob customer serice sincerly robbie brantley. 9/22 /2011

  166. gremeliz says:

    i am very happy i got a good deal of my hp laptop.office depot is the best!

  167. Ron says:

    I had a good visit to Office Depot at 1021 Murfreesboro Pike in Nashville. Shelby was the associate that took care of my purchase and was helpful, informative and very friendly. This is what will get me and others back on your stores.

  168. Ali says:

    Needed help with my computor with a virus, the technicians were very knowledgeable and identified it very quickly. I dont hesitate to stop in and shop, the personnel is always friendly and helpful and prices are competitive.

  169. Linda says:

    I am very happy with my purchase and will soon purchase the Brother Printer/scanner/fax machine to go with my new system.

  170. JAY says:

    YOUR EMPLOYEES WERE EXTREMELY HELPFUL..ALSO AT THE CHECKOUT. WE GOT VERY GOOD INFORMATION.
    EVERYONE WAS WERE POLITE.

  171. Donna says:

    I bought our laptop at Office Depot and recently a new digital camera.

  172. Marion says:

    My salesman, Andrew was very helpful finding what I needed, suggested other items and offered to put a hold oon a file cabinet I was interested in. He thanked me for coming in.

  173. francine says:

    My appreciation for the finest customer service received at our local Office Depot Branch.
    My appreciation to all their employees for their willingness to accomodate the needs of the customers. Thanks again! for the great service. It’s great for our city to have an Office Depot Store, to help with all our office supply needs.

  174. dana says:

    My customer service was very good. the associate was very helpful and polite.He helped me make the best decision for our needs.

  175. Donald says:

    I always found the employees knowegable and courteous

  176. Linda says:

    Shopped at store on Oracle in Tucson. Each employee was so helpful and friendly. Thanks for great service

  177. DARLENE says:

    Your employes were very heipful and the chechout was very quick.

  178. Mary says:

    My visit to Office Depot today was fantastic. The cashier Valerie was so helpful. I will definately return to the store (#436) for any of my office supply needs!

  179. Beverly says:

    I have always found my shopping experience at OFFICE DEPOT to be a very pleasant one. Every time we go to OKC I always shop at this store. Very clean, very professional staff, very helpful staff, and they always have what I need. I am starting to buy more things all the time at this store.

  180. patrrick says:

    was in store on 9/11/11 associate 216945 helped w/ printer purchase very good

  181. barb thompson says:

    clean store and employee’s are very helpful.

  182. angela says:

    Great service, and our sale clerk Richie answered all my questions and very helpful. Everyone was friendly and the store was clean. Great Job!

  183. David says:

    Irving, Texas store. Two great employees, Alex and Chris. Office Depot needs more like them. Every company in retail needs two employees like this.

  184. Debra says:

    VERY HELPFUL EMPLOYEES. QUICK CHECKOUT WILL GO BACK!!!

  185. John says:

    Everything went fine enjoy shopping at office Depot

  186. Kimber says:

    Marla Kennedy went above and beyone to assist a customer who was having trouble getting assistance with her laptop. When the Buyer Protection Plan was unable to assist her due to the product being under manufacturers warranty, she continued to help the customer get assistance. GREAT JOB MARLA!!!! STORE #2744

  187. Thomas says:

    I’ve been purchasing from OD for the past 5 years and have been satisfied. Service is generally prompt and courteous, and when asking where an item is the sales clerk usually takes me directly to the product needed. The rewards program is great and an inducement to keep me coming back. However, I do have one beef. I purchased copy paper on June 28 with a pomotion offering a $20 rebate. it’s now September 10 and I’ve yet to receive it. I went to the OD I purchased the paper from in late August and showed the manager a copies of the receipt and request for bebate form. He informed me receipt had been acknowledged and payment is pending. This is going on 3 months.

  188. Steve says:

    EXCELLENT QUALITY AND VARIETY OF PRODUCTS, COURTEOUS AND HELPFUL EMPLOYEES, FAST CHECKOUT, AND VERY CLEAN STORE.

  189. Linda says:

    Visited your store on New Bern Avenue in Raleigh. Employees were very helpful, and checkout was quick.

  190. charles says:

    GOOD CUSTOMER SERVICE,KNOWLEDGEMENT OF YOUR PRODUCTS THANKS YOU

  191. Val says:

    Not enough help in store at the time. Sales help did not know enough about equipment.

  192. Jeff says:

    I want to thank you for having such great employees at your grand junction store they know what customer service really Is i am so delightfully happy with the professionalism of management down to the Cashiers, they pro,ptly greet you from the moment you walk in the door to the time you exit the store kudos to your great employees i want to take the time to mention a few of the employees Sherry greeted me at the door Campbell asked if i needed assistance and Karol promptly greeted me at the register asked if i found what i came to purchase and the asked if i Had your work life reward card asked if i needed postage Stamps and asked what school i wanted my purchase credit to go to all this with a smile once the purchase was finished she handed me the customer comment card and said thank you have a nice day . i will return to the store because of your employees making my visit enjoyable thanks again
    Jeff
    Grand Junction Colorado

  193. ELAINE says:

    GOOD SERVICE, SWIFT CHECKOUT. HAD WHAT I NEEDED. THANKS SO MUCH

  194. Anne says:

    My local Office Depot is staffed by knowledgeable, customer-service-oriented sales personnel. I have purchased there a computer, software, office supplies, cordless phones, and today a digital camera. I was especially pleased by the service I received from Stephen, who found what I needed and helped me to check out. He went out of his way to make sure I got what I wanted at the very best price. Good customer service is rare these days, but is regularly available and appreciated at my Office Depot.

  195. Janet says:

    The staff is always helpful and courteous at Store #952!

  196. ROSE says:

    I BUY ALL MY OFFICE AND COMPUTER SUPPLIES AT YOUR STORE. I HAVE TRIED BEST BUY,STAPLES TARGET. I FIND YOU HAVE THE BEST SELECTION,AND YOUR PRICES ARE VERY COMPETABLE.

  197. neil says:

    kathy did her best to make my shopping experiance a good one. I shop at office depot often and have always had good luck with products I buy there.

  198. Ruben says:

    Requiring us to recieve a monetary amount by mailing in a coupon/receipt is NOT customer oriented. Why can’t you procide the rebate at time of purchase?

  199. scott says:

    Quality of product was very nice. You need more people.Very under staffed.

  200. Lynnis says:

    I was at the Office Depot in Dothan, Al. I went in the make a purchase but I also had a question about HP Computers. Robert Short did an excellent job answering all questions I had about the HP Pavilion. I am currently in the market for a new computer and with Robert’s help I think I found it at Office Depot.

  201. Mike says:

    I was at the Office Depot in McDonough, Ga and they were helpful.

  202. Joe says:

    I was working on a high school reunion booklet I needed printed. The book included 24 pages, 60 copies and I needed it in relatively short order. While I brought copy in, I was not happy with my work on thye front cover. I told Andieinia what I realaly needed in art and showed produced exactly what I wanted in 30 seconds. The covcer set the stage for the rest of the booklet. I left a happy man.

  203. Charles says:

    I recently moved into the Corpus Christi area and was not familiar with the stores policy or item arrangement .The lady clerk was very helpful in quickly explaining the location of itmes needed . Also pointing out the difference between brand Name and Home Depot printer ink .

  204. Cheryl says:

    The store employee was great! The online program stinks! I have attempted several times to log in but can’t. This is not the first time I have had problems with your online site.

  205. marian says:

    Normally, I enjoy my visits to OD. The staff is friendly, meet me at the door and ask if I need help finding some item.

    However, my last visit to OD was a disappointment. Their ad had a special on the Epson photo paper that I use: buy one, get one free. Since this paper has become more and more expensive, I take advantage of these offers. I visited the store on Cedar Hills in Beaverton OR one day around Labor Day weekend. I had their ad with me and when I went to the shelf, it was empty. So I asked if they had any more in stock. No, they did not. I asked if I could get a reincheck, since the ad was to expire soon. I was told OD does not give reinchecks (at least on the Epson paper I needed), but the young man did write down the inventory # of the item and said I could call in to see if they had more in the next few days. I asked if he would then honor the sale price and the answer was again NO. It’s the first time I have ever been refused a reincheck by ANY store and I was not a happy camper.

    I reiteraate that this was the first unhappy experience I’ve had with OD, and I’m a regular shopper there, as they carry the Epson ink and paper that I use.

    Thank you for attending to my feedback.
    Marian

  206. Mitchell says:

    Store was well stocked and all employees were very friendly and helpful

  207. Kathy says:

    I have purchased office supplies for years, now that I am retired I don’t shop as much. Fannie is my favorite employee, she knows what true customer service is complete with a hug. I have always found the store to be well stocked.

  208. Barbara says:

    I saw a bookshelf @ store on Hanes Mall blvd,they did not have the colour I wanted, female associate called other stores in the area,located 1 w/colour I wanted on, Silas creek parkway, male associate there, was very accomodating also bought it out w/handtruck to our van, as my husband had a shoulder injury. The associates who helped us @ both stores, were very helpful and polite.We buy hp ink cartridges and pc needs @ office depot,today was 1st time for furniture for the money I have a very sturdy bookcase. Thank You.

  209. DENNIS says:

    JUST CAME BACK FROM THE STORE. EVERYONE WAS FRIENDLY AND HELPFUL. I WAS IN AND OUT IN JUST A FEW MINUTES.

  210. Phillip says:

    We got excellent help in purchasing our computer. Derek, our sales associate, provided excellent information in order for us to decide and obtain our new computer. I would recommend Office Depot, Decatur, Alabama, to everyone looking for professional assistance and service.

  211. Julie says:

    I went to Office Depot today in Lafayette, LA to buy a all in one printer,scanner, copier and fax machine. Ernest helped me pick the right one out and Lisset checked me out. They were very helpful and knowledgeable. I love this store. And I appreciate their employees!!!

  212. jan says:

    It can be difficult to find someone to assist you when trying to find something.

  213. jackie says:

    Each time I’ve visited any of your store’s here in (H-Town)the staff have been so helpful.

  214. Shelley says:

    Went to purchase school supplies for my grandson. Found everything we needed. Employees were very helpful. The icing on the cake was the $10 gift certificate. Thank you Office Depot!

  215. stephen says:

    Office Depot is a SUPER store! I love your Rewards program and the way you give credit for returning empty printer cartridges. As an Alton, IL OFFICE DEPOT STORE 2341 customer, I want to tell you that the staff there is EXCEPTIONAL (especially, Mary and Carlton!). Thank you so much for your great stores. Yours, is the only office supply store I visit, since I’ve never had reason to visit your competitors’ stores!

  216. Melody says:

    I shop at our local Office Depot at least every other week for our business that has 4 locations. The employees are always friendly and always helpful. Thanks guys and gals!!

  217. Pat says:

    I always receive the best deals and the staff are always helpful and courtest

  218. Bill says:

    All 3 employees I interfaced with today were very corteous and helpful. There was a problem getting the register to come up with the correct price on the boxes. It was not a big purchase but they suggested I let management know and get a refund for the difference. I purchased 1 container of office depot boxes product # 351984 regular price 15.99 and my company discount price should be 12.79. It’s not a big deal, but i would appreciate you getting the register straightened out. My company is Covenant Home Services 219 Treasure Way San Antonio,Texas. The account was set up through my Visa card with Kelly Arthur.
    Thanks,
    Bill Padgett

  219. Joyce says:

    Yolanda was great!

  220. harringon says:

    “I” have alway’s gotten what “I” needed each visit or the emploee’s have referred me to where “I” needed to go to get a certain prduct.It seem’s most of the other store’s never had everything “I” needed or had to make another trip. “Thanks”

  221. elliott says:

    kelly adams of your dothan,al store is extremely knowledgable and helpful. she is very skillful in all aspects of the print dept. she does an excellent job of multi-tasking. allcustomers seem to go away very pleased.

  222. Ann says:

    I always like to shop there , very friendly

  223. patty says:

    WE HAD SOME BUSINESS CARDS MADE UP FOR OUR BUSINESS.TIFFANY HELPED US OUT ALOT.SHE IS VERY GOOD ON THE COMPUTER,KNOW HOW TO DESIGN THEM GREAT.WHEN I NEED SOMETHING FROM THERE WE WILL COME IN AND HAVE TIFFANY HELP US.SHE KNOWS HER JOB.THANK YOU FOR YOUR HELP.

  224. Betty says:

    I like shoppimg at Office Depot because it is organized very neatly. Employees are always helpful in helping with the selection of items I need.

  225. susan says:

    I was at your print section of the MT.Vernon WA
    store(980)and needed help with color printing. Your employee #598808 was very kind and patient
    with me. You have a jewel in her. Thank you

  226. Adelaide says:

    I have been shopping the Office Depot, Morgantown WV since it first came here. While an active Art Teacher and now retired teacher but still at work at a clay studio and gallery, I am very often at your store.

    I have always been assisted well and with courtesy. You do a great deal of our printing needs, they are always done swiftly and carefully.

    My thanks to the fine personnel working for you. It feels good to go into the store.

  227. Bret says:

    Your sales rep Janine Marios was very informative and helpful with cross comparison of different printers. Were very happy with our new HP8500 it runs circles around are epson workforce.we like shopping at your store because it seems we come home feeling we got a great product at a good price.

  228. craig says:

    was very happy to shop at the office depot,friendly servive and had what i needed,plus both items ,filing cabinet and ink for printer were on sale.Thanks.

  229. Jeanne says:

    I received excellent service from Katy M. at the Office Depot on Chipman Road in Lee’s Summit, Mo.
    She helped me by writing a newsletter for me that I totally botched up and it printed out nicely
    for my sister to send to her friends. She was very considerate and helpful and she understood.
    I had recieved terrible service from another office supply store and needed help immediately, the
    other store made me feel inadequate and Katy helped me and did a great job. I will definitely
    use office depot. Thank you very much.

  230. Janel says:

    I always have a good experience and get lots of needed help when I shop at Office Depot

  231. Thomas says:

    I shop at office depot approximately 3 times a month for our office needs. product is clearly marked and when help is needed there is generally someone close at hand to answer my question(s). at my last visit Minda was very courteous in giving me directions to the men’s room and later rang up my order with a cordial smile. I’ve been using office depot for almoast 7 years and will continue to do so.

  232. JOHN says:

    low prices

  233. amelia says:

    I love o buy at office depot

  234. 2TVT5Q4P4UQ44B64M says:

    I BUY INK & PAPER ALL THE TIME…..AND I LOVE SHOPPING AT OFFICE DEPOT.

  235. Lawrence says:

    on 9-2-2011 I went to goldsboro,nc store was assisted by julio my visit was
    very pleasant and infortive

  236. Lorraine says:

    Shopping at Office Depot was great. Aaron was so helpful. He couldn’t have been nicer. Real asset to your companu