The JCPenney Customer Satisfaction Survey is one of the best surveys out there, offering a 15% discount on your next JCPenney purchase!
How does 15% off your next purchase at JCPenney sound to you? That’s the reward you will get for filling out the JCPenney Customer Service Satisfaction survey.
The JCP survey is open to all customers, but you’ll need the special 22-character access code printed on the front of your JCPenney sales receipt to actually take the survey. Remember: the JCP survey is only available to JCPenney customers! You need an access code to complete the survey.
Don’t have an access code? You can try searching the web for one, but most of those survey access codes aren’t valid. The easiest way to get a valid access code is to visit your local JCPenney store and purchase something.
TIP: Plan your major purchases so take advantage of the JCPenney survey discount. A few days before a large purchase, visit a store and buy a small item. Then return home and complete the JCP customer satisfaction survey and use the discount to make your major purchase!
Once you have completed the JCP survey, you will be given a discount coupon worth 15% off almost any purchase at JCPenney. Please note that only one coupon will be issued per household in a 30-day period.
The survey is available in both English and Spanish. A lot of people have used the JCPenney surveys to save themselves a lot of money — see below for proof and JCPenney customer service reviews!
To fill out the survey, visit www.jcp.com/survey or www.talktojcpenney.com. Then take a minute to fill out the form below to let us know if you were able to complete the JCPenney survey and receive your 15% discount.
Terese is very good and helpful.
Sales person was very helpful and most pleasant
exelent coustumer servise
I enjoy shopping at JCPnney very much.
I love their price and quality!
I was assisted by Ashley B in Roseville, CA at Galleria, Petite Dept. She was fabulous and it was after Christmas. Keep her.
Carol H. Roseville CA
Shopping at JCP was a good experience. We were shopping in a JCP near Romeoville,Il while visiting family there. The staff were very helpfull found some great bargines.
survey was a bit long
Customer service was good. The store had the product I needed. I had a good experience.
I am always pleased with the service and help I get at JCP.
Love it
The associate Patsy was so friendly and helpful. It is wonderful to shop at a store that still cares about their customers. She certainly showed that she cared that I was satisfied – she is certainly an asset to your company.
Debin jewelry was very helpful
ilove JCVP
Ms Mercedes saved my day before Christmas by helping me in buying gifts for my housemates. She was so kind, helpful, even if it is closing time, she still makes me at home buying those items..I hope she will stay at jcp long for I love to shop at this store…congratulations and happy new year to mr jcp and to all the employees…God bless you all and More power to JCP
Some time ago, I needed to buy a house for my organization but I did not have enough money and could not purchase something. Thank heaven my colleague suggested to try to get the credit loans from reliable creditors. Hence, I acted that and used to be satisfied with my sba loan.
My experience shopping at JC Penney is always positive and the salespeople are friendly and always very helpful. I had Grace wait on me yesterday and she was very helpful and friendly and willing to help me.
I have always liked Penneys and feel the sales people are helpful and courtious
Sharon is very helpful in the jewelry dept, every time I go to this dept. Always it’s a nice smile in her face. Thank You Sharon
I always have had a great experience at JCP. All sales personnel were very warm and friendly.
rosemy was very helpful to me on wed.
LOVE JCP!
The sales associates were very courtous and helpful. The after Christmas sale was great!
found everything i needed
I was very plesed with service & help all the accociates gave me when buying my product
Great deals!Great quality! Great service!
Was Great! The sales were especially good! The styles were really nice and appealing.I shopped in every department and found great buys in each. Good job J.C.P. !
The store was very helpful and took me werei could fine what I wanted
excellent customer service; however I would like to see more size 2p with in skirt/pants suits department as well as dresses. I am satisfied with the services I received the sales clerk accompanied me from the dress dept to the kids section on the lower level and assisted me, Great job
thanks,
My salesperson Emily was very helpful with my purchase and ordering things that weren’t in the store.
LOVE THIS STORE AND ALL IT’S SALES.
Princess at the Hanes Mall JC Penney at Winston Salem, NC was wonderful to deal with. She has a very good disposition and is very pleasant to deal with.
i found a vest that i was looking for that was perfect
Salesclerks were nicer than anyone ever!!!!
Taylor L. was my sales associate. I was very pleased witmy service.
connie helped me check out and she was very helpful and efficient.iiiiiiiic
I love shopping JC Penny. I shop Prarie Center Pkwy store …. always clean, neat and always helpful associates. Always leave satisfied with the quality items and service. I did all my Christmas shopping there and when I needed to exchange two items, it was a pleasant and no hassle experience. Thank you JC Penny! Access code 1106 703 8440 122911 1328 5
Curtis and Susie at the Superstition Center clothing store and Sharon in the Home Store were very helpful when I purchased my clothes and bedding yesterday (11/21). The savings were great as well.
The only part that I found a bit disappointing is that when it comes to making and stocking blue jeans, size 35 waist must be extremely rare because I couldn’t find any. There were waist sizes 32, 33, 34, 36, and so on, but no 35. I looked in both the Levis 517 and Arizona jeans departments with no luck. I know for a fact that Levis makes a size 35 waist because I have a pair that I purchased at Mervyn’s before they went south. I just can’t seem to find any more… I don’t think my waist size is rare. I’m about as average size-wise as any guy out there. Perhaps someone can provide feedback on this.
I did purchase 3 pair of Arizona Loose Fit style in a 34″ waist and they seem to fit ok. Will know for sure when they are washed. 36″ waist in that jean style was too baggy for me.
Thanks for listening. I’m a satisfied customer and will return.
Sincerely,
Nolan D.
Had everything I wanted. Prices were great. Every salesperson was smiling and gracious.
Went to ridgmar mall lady was very nice and helpful. Ended up going back the next day. Access code 1419093411011191120573
Wonderful sales. Polite sales people. I like being asked if I need help. Had a great shopping experience.
the sevice was out stainibgher name ciaudia
they were very helpful and the clerk was friendly and helpful
we are always happy to buy at JCPenney
very good
access code;2814 004 5592 112111 1556 5My shopping experience was positive. I found things that I was looking for. A sales person help me to find L size of a jacket. I was greeting at the door and receive a coupon, I did not expected. Thank you.
I was very happy with the service I received at JC Penneys. All the people at the cash registers have been very pleasant.
I was very pleased with my shopping experience. I had two clerks that were most helpful. leah and Dana
Access code:2931 040 0734 100311 1628 7I was very pleased with my shopping experience. I had two clerks that were most helpful.Michelle in the womans department, and Marie in the bra department. They were both most helpf !!!!!
I was very pleased with my shopping experience. I had two clerks that were most helpful.Michelle in the womans department, and Marie in the bra department. They were both most helpf !!!!!
OUR SALES PERSON WAS EMERY,WAS VERY HELPFULL IN FINDING A PAIR OF SHOES TO WEAR. I WILL GO BACK AGAIN TO BUY.
I have been shopping in your Mayaguez, PR store for the last 20+ years and have always found your prices to be very competitive and your special sales fantastic. Your returns policy is always without question the best around. Your personnel is most courteous and knowledgeable. Do’nt change anything. Just keep on getting better!
Best clearance prices anywhere. Way to gooooooooooooooooooo
Pleasant experience. Clerk was friendly and helpful.
Was very happy with the help i got at the
store in Stroudsburg,Pa and the people there
where very helpful when i needed help finding
some thing. Their friendly hello’s made me feel welcomed.
So all in all was very happy to shop there.
Thank you and sincerely yours Arlene
I was very satisfied with the help I got while trying to purchase some under clothes. The clerk was right there showed me were my size and style were. Very helpful. I was very satisfied.
very satisfied with pennys and there service
Went shopping on Sun for a few new pants…ended up buying 4 pairs of pants and a new suit…the help at JCP IN SARASOTA ..8201 TAMIAMI TRAIL Assoc 0333 was so nice…she said it would safe me to open a charge card…I safed $33.75. Great
jcpenn is one of my favorite store to buy clothes and save money with my coupon.my code 2244 103 3650 091711 1102 8
I am always very happy to complete a survey so I can tangibly give recognition to the quality of the store, merchandise, value and associates, which, in my case, have always been superb, and also so I can receive another 15% discount certificate to use for my next purchase.
I love jcpenny because i can find anything i need for me, my family , and my house.
I OFTEN GET GOOD DEALS FROM YOUR STORE, AM ALWAYS DELIGHTED TO DO BUSINESS WITH.
LOVELY DESIGNERS DRESSES AT REASONABLE PRICES.
THANK U
excellentmarchandise & excellent service
I received great service when I purchased a product in jcpenny from Candace.
went well was helpedd and sastisfied
Your customer service is very nice and pleasant to work with. I will keep on shopping aate yur store
great
Good service and great clearance sections
i had a great time sales person vanessa was very helpful
I made an exchange which was effortless. I received my refund and then made a new purchase and I was treated very quickly and with kindness.
Sali a buscar un uniforme y actulice mi closet completo incluyendo ropa interior y zapatos con $500.00 dolares. la variedad y estilos a bajos precios. Consigues de todo no tienes que salir a ningun lugar y la atencion es excelente. Pronto estare esperando que habran las puertas para aprovechar los nuevos especiales.
Gracias
2 de octubre de 2011
Like JC Penny at Bay Plaza in the Bronx, NY. Very clean & friendly environment. The staff helpful with a smile. Good quality merchandise at a fair price.
Great products and service. Keep up the good work!
Your store is a neat, clean place to shop.
JCPenney have so much good things u want 4 your kids n 4 u 2808 091 9136 100211 1511 9
My customer service person was curtious and helpful. Her name is Sandy Van Malden in Clearwater, Florida.
Always pleased with the merchandise and customer service that JCP offers.
My cashier, Bernie is always pleasant, during my many return shopping trips to the store.
Very friendly staff
I had a wonderful experince and my cashier was very good,her assoc#0759. I will be shopping again this week.
Thanks
Sue
I found the springfield Ill pennys store was soeasy to fine things. I really enjoyed shopping there
STaff helpful and no wait to check out – BONUS!
i’m always happy to find my size available in bras, and petite clothing whenever i shop at JCPenney’s.
Good quality products and good service
Good products and helpful service
got a great deals when i purchased my maternity shirts they were on clearance and total discount and savings was 46.80 off yeah
JC Penny at fallen timbers in a wonderful place to shop and the sales persons are very helpful.
I love shopping JCPennys. They are always having good sales. I met a very nice sales clerk.
She was very helpful and friendly. Her name was Carolyn. She helped me and my husband in the
area when we were looking for a set of sheets.She also took us and found a apron we were
looking for. Thanks again Carolyn.
i would like to be able to use my 15% coupon with other coupons double like before
wehad a good experience today. parking and service was finbe
good hair products
Shakita was especially helpful.She saved me a lot of steps looking for just the right shoes. Thanks.
i went back to jc pennys to return some socks they were not the right color, the lady that help me was very nice also showed me other styles with I ended buying. THank U
jcpenney store #0102 one of the best stores that i go shopping in for every family member. keep up the good job!
super, great
I ordered a bag & had a problem with it on the charges. But the store manager made it right for me & made me feel like an important customer.!!
BOTH KARL AND KAYLA, SHOE DEPT, WERE VERY PLEASANT, COURTEOUS AND HELPFUL WITH MY PURCHASE. I LOVE SHOPPING AT JC PENNEY. HAVING COURTEOUS ATTENTIVE ASSOCIATES MAKES IT EVEN MORE ENJOYABLE!
THANKS FOR A GOOD JOB!!
Marie was exceptionally helpful.
At checkout I was attended to by Rene at the Orland Park, IL store. Her attention and accomodating demeanor made the experience very enjoyable. Thanks RENE!
I was extremely pleased with the service I received in the men’s department trying to find a suit for my son. The assistant was very helpful.
other stores cant compare to the amazing outfits and prices you all have. I love shopping at your store.
I have been trying and trying to GET TO the survey with the printable 15% off coupon. I used to get straight to it but now I’m getting all sorts of ads surveys from other companies. How do I get to what I want?
Very easy and quick. Thank you
I don’t know what jcpenney can do to make your shopping better I love to shop and jcpenney is the best. I have had a charge card with jc penney for thirty years .keep up the good work.you help the people
with the survey and 15% to 50%off and that is a good thing
I found my salesperson, Annetter to be friendly and very helpful.
I was at the JCP at Lehigh Valey Mall, PA. I had a good experience and was satisfied.
great store!
the best deals ever
every thing was ok
love shoping jcpenny and getting their discount
i love the customer service
i love your products.
Sandra-5 was very helpful in the ladies Dept. for fitting and showing us how to make the most of a good sale. Thank you so much.
I went jc pennys tobuy curtians and I was helped by a nice young lady,not only did she help me find what I was looking for, she showed how to save money. Thank you
I found what I needed with no problem and the checkout was quick.
Kristy from ashtabula mall jcpenneys was very friendly and helpful.
very good service and products
Pleasure to shop at j.c penney. Sales people are very helpful. Prices are great.
I BOUGHT TWO ARTICLES OF CLOTHING FROM YOUR CLEARANCE RACK AND I ABSOLUTELY LOOOOVE BOTH OF THEM…NOT TO MENTION YOUR CASHIER DEANDREA WAS GREAT
The store clerk was very helpful, very pleasant and courteous to me. Made me feel appreciated as a customer. I also got good bargains on the merchandise that I chose to buy. Thanks
The sales person in Intimate Apparel,Vera, was extremely helpful for this visit. She also saved me some extra money on other items.
I’am always satisfied with the service in your store. I really like your return policy. I can take clothing home to try on . This is so much more comfortable. I’am always satisfied with my JCPenny purchases.
I usually have a great shopping experience,but on 9/26/2011,I purchased two items and I had a $10.00 off coupon.My purchase came to 14.96 with tax,minus the coupon for 10.00.So why did I pay the 14.96.What happened to my coupon?
Sincerly
Collette Eure
I always enjoy my shopping experience at jcpenny. I visit as often as I can whenever I visit the U S, after all maybe we
need one in the caribbean sugests: Trinidad where I’m from.
My kids also have their needs met with the variety they find.
Everyone in the store was so nice and helpful. One salesperson went above and beyond the call of duty by calling another store to see if they had the item her store did not. They had a very nice sale going on as well.
the store clerk, maria, is always pleasant and helpful
great
Please, I would like to purchase American made products. Please offer them in your stores. Thank you.
I don’t like it
very good prices and excellent service. Have no complaints about my shopping experience with JCP the 27th of Sept.
Excellent prices….found everything I wanted
erica was great.fast service loved how she removed my hangers. asked me if i wanted the hangers i said yes she placed everything in the bag nicely so pleased with her service. friendly and fast.
Excellent clothing for the career woman.
I am so please with Jcpenny.
great visit
great job
I love shopping at JCPenneys. I love everything about the store. The ladies are always friendly and helpful. I do alot of shopping for my grandchildren and I get so excited when I see how much money I saved with each purchase.
good and satisfying service
I am pleased to say that JC Penny’s is the just about the only place I can find petite size clothes in either dress or casual wear. Thank you,
My visit to JCP was very satisfactory. The clerk was extremely helpful and pleasant.
Went 2 JCP because Love 2 shop there and kids 4t fits my grandchild well.
great products and great service
Great
i had a great experience shopping at jcpenney store in palm beach lakes blvd in west palm beach,florida. my cashier doris was very courteous and helpfull.
looking forward to useing my 15% off coupon thanks
I found the item I was looking for but when I went to check out the sales rep asked me if I meant to get 2 different
items. I asked her what she meant and she said 2 of my t-shirts were different (V-neck vrs. regular collar). I only
wanted the regular and she saved me the time and aggravation of having to return to the store for an exchange.
Fran the clerk was very helpful and kind.
jANE IN THE SHOEDEPARTMENT WAS EXTREMELY HELPFUL IN ASSISTING ME WITH PICKING OUT A PAIR OF BOOTS.
sHE WAS ALSO VERY HELPFUL WHEN i GOT HOME AND REALIZED iHAD LOST MY CELLPHONE.
i had a wonderful experience shopping at pennys.. thank you =====================================================================
Clerks are always friendly and willing to assist. Love the coupons and markdowns.
Good service
I love jc penny”family busine.best seller..
I was very happy with the help I received from Kellie at the Fort Smith JCPenney store. Very friendly and helpful. I love shopping at JCPenney and I love getting the discount coupons which help out alot. Thank You JCPenney!
arletta was great
Just got through buying three pair of Levi jeans at your J.C. Penney store in Salem, Oregon. I was helped by an employee named Joseph Daniel. He was very honest and extremely helpful in finding me the right style and size that I needed. I will definately be back. Thank you, Joseph!
very nice shopping I seen the manager outside offer to help push a lady in a wheelchair to the other door she wanted to go to. The lady who helped me inside was very polite assoc 0518 was just very enjoyale.
great servis
your quality is not good as mayes
I like shopping at jcpenney…their products are good quality and reasonable prices…they have great sales..
Always aa pleasant greeting when entering the store. I needed help and was happily helped by pleasant staff.
good
very nice people work there.
I had an extremely good experience this morning at J.C. Penney Woodfield store in the housewares dept. Julie (assoc: 0219) spent alot of time helping me and contacting the Fargo, ND. store (Gail). They figured out my problem with sending a gift of Cuisanart pots/pans to my daughter for her birthday to pick up in ND while allowing me to purchase the pots on sale at Woodfield,IL. I was really pleased with Julie’s patience and understanding. I truly found a sales person that wanted to really help me as a customer!!!
very helpful service
Great survey…covered all the bases! Pease make it EASIER TO LOCATE on the search list of JCP Surveys, tho. Thanks! Carol
a plesant time no problems.
it went really well I PURCHASE 2 ITEMS ON SALE I WAS VERY PLEASE WITH CUSTOMER SERVICE AND THE GREAT SALES DEAL.
i love jcpenney
clerks are always helpful and nice.
Great service
Pat was very friendly and helped me at the check-out.
Good se3lection and good service from sales person.
My first time to shop at the jcpenny’s home store. I was amazed at the amount of merchandise and the helpful staff. I found curtains that seemed like custome made. Also, found more blinds then I knew existed. I will be a loyal customer from now on and will diffenately tell my friends. This was a great discovery.
Thanks
Shirley Scelsi has been my stylist weekly for 10 years. Her talent and willingness to listen to my concerns have always amazed me. I have recommended her to many friends and all agree she is the best.
THANK YOU SHIRLEY.
I love JCPenney!! Always stisfied by the friendly help and quality of products
nikkita did a fine job.
Survey was fast.
it was well
IT
9/19/2011
Today as I visited many different departments in the store at Techridge in Austin, I was delighted to see all the new fall merchandise.
Penney’s is the first place I visit when I am need of anything to complete my wardrobe. but I love to take the time to stroll through all the departments to see what there might be that I have not seen before; therefore I spend more money than I planned to when I arrived. However, hardly ever do I take anything back that I have purchased.
I am always pleased with the sales persons – they are curteous, pleasant, and always happy to be of help in finding what you are looking for.
The clerk I dealt with on a product return was very rude. My experience with them has put a bad taste in my mouth towards JC Penny
The service was very good .
Mrs. Broadway asked us if we needed any help while shopping, which was nice. She also took care of us immediately, when she saw us in line for another cashier. Very polite.
Very easy to use this form.
Lisa T was very professional person. She was very nice and polite. She help me with my purchase and at the end told me to have a very nice day, and come back soon.
Every thing was winf. thanks
Crystal helped me find what i was looking for and then she waited on me and told me to have a
wonderful day she was very nice.
The bra fitting associate was very helpful at the 86th & Michigan store.
GREAT SERVICE
My granddaughter and I usually love Penny’s, I’ve been a customer many many years, yet we experienced difficulty in finding dresses for her appropriate for church. The casual clothes were cute but could not even find one pair of dress slacks only jeans. There appeared to be only one salesperson in the department and we waited at the register some time before she appeared. This was unusual as ther are usually more persons to help. Still like Pennys just need more dresses and slacks, tops, a little nicer than jeans, glitter, and glita.
I recieved excellent service in the pj and robe department. There were two ladies that worked with me until I was completely satisfied. That to me is a great shopping day.
Ms. Joy was very efficient and able to help me attain a new penny’s card as my account had been in my deceased husbands name and the account had been closed. She was kind and patient and a wonderful employee for Penny’s.
I LOVE ahopping at JCPENNEY! Not only does the department store offer good savings and awesome door busters, but thay ALWAYS have unadvertized savings, ALWAYS! For example, I just purchase a man’s XXXXL dress shirt for $7.00 and the regular price was $35.00. I also just purchased a set of non stick pots & pans $60.00 off the original price! Also included in the box was a set of steak knives AND a set of glass mixing bowls with lids. UNBELEIVABLE! And then to top off my little shopping spree, I purchased a $70.00 handbag for $24.99!!!! JCPENNEY IS MY STORE!!!!
check out clerk was very professional and helpful
My shopping at Penneys was a wonderful experience. I needed help in purchasing a pair of shoes. The clerks Shane and Abby were very courteous and quick. I like that. Love the shoes
Could not believe how friendly sales people were. Best experience I have ever had at JCP.
everyone in the store is very helpfull and friendly
I like the need signs directing you where every thing is in the store.
I was looking for a Bisou animal stripe on clearance that I saw the other day that I shop at JCP Bakerfield. I could not find it anymore on the clearance racks, so I asked one of the cashiers, and she helped me look for it, she also tried to search on her computer if that the top that I am looking for is still on the stsore, she said there are two available. She also search on line for the top that I am looking for on line. The cashier was helpful. I failed to look at her name tabe of badge, but I can describe her,she always help me when ever I go to the JCP. She has short hair and she is older with curly hair. She is one of the cashier’s in the front of the store.
I was helped today by Francis Lemus at the Vallco Mall location in the Furniture Dept. I went to look at the couches but instead was attracted to 3 coordinating wooden hat boxes. Even though there were two sets the boxes were not in good shape and had many scratches on top. After discovering a new set could not be ordered and the closest store was not that close; Francis first tried to improve the scratches with a wood filler pen. It did not work at all so then she found a black pen which did improve the appearance and patiently used it on the boxes. She really went out of her way for me and had a great attitude which I so appreciated. I also work in retail and strive to give top notch service so it is alwasy so refreshing to be receiving it. Kudos to Francis; she is truly gold. I
I am 84 years old and Judy helped me in a lot of ways. I hadn’t bought bras for several years and after going to CURVES for quite some time my figure had changed. Also I had bought a blouse several weeks ago at JCP and knew I needed a black bra to wear underneath it. She helped me to find the right size, the right fit. There was only one bra of that size and make on the rack. Judy left floor to a store room, I guess and found another for me in another color.
we always find something we need at a good price. the store is neat and the staff is pleaasant and helpful.
Wonderful store. Just need to have more space between the isles.
joel was extremely helpful as well as friendly ,even when I returned twice with more questions about my shoe purchase before leaving the store. this meant more work for him but he repeatedly assured me that it was no problem. he is most certainly a top notch employee !
Great service!
I enjoy shopping at JCP
Sally was amazingly helpful at the Ogden Penny’s. I was giving up and she helped me find two pair of dress pants in a short Petite! I will search her out for help anytime!
Judy
Thrilled customer
Associate was very friendly . She was helpful, assisting me to utilize my discount to my order. I enjoy shoppping at Penneys most fo the time. They have quality merchandise, offer frequent sales plus coupons,rewars program which is important to me. I’m asenior citizen.
I JUST LIKE THE MEN CLOTHER. I REALLY ENJOY SHOPING AT JCP.
Customer service at Southpark Mall in Strongsville,Ohio was very helpful and friendly.
I still am waiting for my 15% off coipon
Iwas happy with my service.
Service was a lot better. The checker, Neenu was very helpful and friendly, though.
ashopping experience at jcpenney is always good and helpful
shopping experience at jcpenney is always good and helpful
my shopping experience at jcpenney is always good and i always get good deals
Larry at local store was a whiz
I was helped by Beverly who was very kind and accommodating on 9/12/11
I can always find things that I need or want at a good price.
I love JCPenney, and always have. I have gone to ypur store even when I lived in California, and shopping there has always been a great, even fun experience. When I get up to the register to pay for my items,I feel like jumping for joy! Its because, by the time the cashier takes the coupons and applies the sale prices, the item is practically free! I love it! Thank you JCPenney!!!!!!
Easy and quick to use.
Monica helped me look for a bread keeper which you did not carry but was very nice told me to order on line
great!
great store enjoy shopping at penneys
Mrs. Maria of the mens shoes department was very please to help me fine the pair of shoes I was looking for. The jcpenney Store of Florida Center should fill very proud to have employees like Mrs. Maria.
Could not use receipt from watch purchased Aug. 29, 2011. Have been sick and could not submit sooner. Should be able to use for a long period than whatevr you are allowing.
thanks jim
your service was outstanding.
Outstanding service as well as great sale prices and discount offers. I love JCP. Marilyn
help me
excelente servicio
sales associate was very helpful. gave good service.
Shopping at JCPenneys weas such a pleasure. Husband was looking for an outfit for a wedding, such help we got even right down to the tie(s). We decided on a short jacket, 2 dress shirts (beige and a white one) and 2 ties as this was going to be out of town and not sure how dressing for the 2 day event would be. I am pleased with the service and he is all set. Now it is my turn to look at Penneys and see what I find.
luv these coupon
Service was great and so was the merchandise
DANNY WAS EXCELLENT IN HELPING ME WITHN RETURN OF A DEFECTIVE ITEM.
I WAS UNABLE TO COMPLETE SURVEY BECAUSE I WAS NOT ABLE TO RETRIVE IT.
kUDOS TO DANNY!!!!!
I love shopping at JCP everyone is very helpful.
good
My shopping at JC Penny was great
Chyla knew her merchandise and how it was used.
excellent sale, bought numerous items for kids and several xmas presents
they were very friendly
Dawn was very pleaeant and very helpful
I was very satisfied with the customer service I received here at JCPenney and that what keeps me coming back.
The person who helped me was very helpful she assisted me in several areas children,jrs., and luggage
my shopping trip to J.C. Penny was very pleasant all associate were very helpful and friendlu
Tyra H. was very competent and efficient is completing my transaction today. She greeted me with a big smile and made me feel happy I chose to shop at Penney’s.
Great service on one of the busiest days I have EVER been to. I have been in your stores on holiday weekends, black fridays and all but due to the weather labor day, EVERYONE CAME OUT!!The staff at your store was very accomodating. THANK YOU!
I went shopping today at JC Penney Home Department.Bobby, the store clerk was very accomodating and helpful.I found a big pillow that match with my bed and he look online to see where can i find the same design,on their other stores, coz they only have one left.Also the lady in curtain sections are nice too.I have fun shopping at JC Penny Home Department.I will surely visit the store again.
I am really happy with the service that Ayan has done for
Me.
The store was wonderful the service was great!!!
Laura from the Sophora dept gave great survice when I have questions about product.
i received very good service on sun 12/20/2011.i enjoy shopping here
The store was great and the people were really nice.
Barbara T at the JC Penney”s in Wilmington Del went out of her way to help me today, Great Customer Service. And thank you Barbara for the Coupon
B4 I have always shopped at Penny’s until the year 2010 I stopped because I was humiliated by employees. To make a long story short I was followed out by a manager r whtevr he was. As I was walking out n2 the parking. He asked if he could look n my bag. I tried to hand him my bag but he wouldn’t touch so I opened it up so he could look n2 it. I used to go to Penny’s 4 to 5x’s a week. Spending quite a but of money but when the happened I stopped shopping. Started going to Dillards and Macy’s instead. On Wednesday of Aug 7th I was giving a friend a ride home. He needed to stop at JcPenny’s on 48th and Ray n Chandler Az. He end-up getting me a Az Cardinals jersey tht I liked. When I got it didn’t fit. So I made my way to Casa Grande Az. A very nice girl went out of her way to help me. Unfortunately I don’t recall her name. Tht was the store I shopped at a lot until incident happened. She went online checked alll stores to help me find my size. I ended up leaving my number w/her. She called Chandler store where I originally got the jersey. The lady the helped me name was Peggy at the Chandler store. Because of these 2 going out of there way to help me. I am going back to JcPenny. Thank you for ur excellent customer service Peggy!!..
Criselda was very helping with my return of items.
I like the name brands and the affordability of Pennys. The sales people are very helpfull.
I shopped at the Park city mall in Lancaster PA. My shopping experience is always great at this store. I do almost all of my shopping here. I usually always find exactly what I am looking for. The sales associates are always helpful and nice too.
I had a great experience with jcpenney salon at the mentor mall very nice people
Had lots of fun shopping at JC Penney yesterday.. bought a sweet little sleeper for my grand daughter.
I’ve been trying to bring up the survey, but I’m getting everything but on my computer. I thought this would be a 5 minute thing to complete, but I have spent close to an hour now just trying to find the survey to fill out.
Jackie was very nice and cooperative in re-checking a price for us.
Personnel is always courteous and willing to help.
Good sale
i got my shorts while a great sell was going on
Shirl and Kristal were so pleasant and helpful today that this necessary shopping trip was transformed into a fun experience. Thank you for the great service!
Meagen S was very helpful in finding a shirt for me to wear to my son’s wedding today. She found the correct color and size in record time. She was quite knowledgeable about J C Penney products and found the exact shirt I needed in no time at all. Thanks, Meagen!
I shopped at J.C. Penny last Monday and at the check was the nicest employee that I have ever met at J.C. Penny. Her name is Susan Ford and she works at the Genessee Valley Mall J.C. Penny store. She was very, very nice, very polite and it was refreshing to see that she was actually willing to take the time to make the customer feel wanted, and welcomed. It was a very hectic shopping day for all the sales people that day also, since it was back to school shopping and very busy.
Received wonderful service.
JC Penney is one of the best stores to shop for nearly everything that you need. The clerk was most helpful in the home department.
Alan was very helpful while I was checking out after my purchase. In fact on my way out of the store I discovered more items I needed to purchase.
Great customer service each time I shop @ penney’s stores.
My last shopping trip to JCP was great. The salesclerk was most helpful and very pleasant. Mulki knew just were to find the items that I was shopping for and was very pleasant.
MY CLERK, DAWN, WAS VERY HELPFUL AND MOST PLEASANT THE WHOLE TIME SHE WAS HELPING ME. WE WERE GREETED BY HER GREAT SMILE AND HELLO WHEN WE ENTERED THE JCP STORE.
you could give more time on the survey pass i did not know it would be for the next day i would have waited/////////
I likes to shopping because always i found cheap every thing thanx you jcpenney
I was very pleased at the service I received by Dena on 9/7/11
It is always pleasant to shop at JCPenneys, ther is a wide variety of choices to choose
from. The staff is pleasant and helpful
My visit was very enjoyable.
store is nice and clean
Rosario was very helpful with finding me the right shoes i needed.
Always enjoy shopping at JCP. Staff are willing and friendly and the selection of goods is great.
Service was great. Sales associate was very accommodating and helpful.
I was pleased with the service I received on 9/10/11 in the make-up department. I was browsing in the perfume section when I was approached by the store clerk and she was very helpful and very hospitable. She gave some samples of the perfume I was thinking of purchasing. She encourage me to try another scent to my liking, my husband came by to see how I was doing and the store clerk encouraged my husband to try on some men’s cologne and he did and was also given a free sample of the favorite cologne he liked. I was very much pleased with the store clerks personality and deameanor.
Had a good day at jcpenney. The remodeling is comming along. The jewelry counter puts way to much presure to purchase some thing. Wont stop there any more as they do not give a person time to look.
Brice was very nice.Found what I was looking for. Had fun shopping
Martha made shopping at Pennys’ fun.I shop at Pannys’ all of the time.
I have tried now for 1/2 hour to get something that will allow me to take the survey and I get everything but. I have clicked on about 40 sites that said JCP.com/survey and I still can not get a form to fill out. I have an Access Code, but can not find a form that asks for it. I did get one form, but it asked for my cell phone number. I do not have a cell phone, so I put in my land line number but could not advance as I was told it was an incorrect cell phone number. Am I expected to go out and buy a cell phone JUST to take your servey? I have wasted too much time just trying to get whatever form I need in order to take the survey. Nancy
Yvonne assisted me with a gift exchange; she didn’t just point me in the right direction or tell me how to get there she walked me to the area and proceeded to help me select my size so that I would have an exact exchange. She then walked with me back to Customer Service and processed the gift exchange. She was polite, efficient and smiled during the transaction. I will visit this store again.
had a nice time shopping there, good sales. the store was neat and clean.
Excellent service
Katie was very helpful.
After waiting for about 30 minutes, a sales lady by the name of Irma showe up to help me. She found the shoes I needed and the size right away and proceeded to check me out and was done in no time at all. My thanks to Irma. I was able to get a deal on a pair of shoes and two sport outfits.
My visit at Jcpenney was great. I went there to buy pillows for my bed. I found not only the pillows for my bed but a great deal for them. Thank you Jcpenney. I will always be a valued customer at your stores.
Nick was the young man who helped me. He was very helpful and patient so that I ended up with the product that I wanted even though I had to make color and size changes.
i love jcp
I always find great sale prices on jeans at JC Penneys. I’ve never had a bad experience in any of their stores. Always great help from clerks.
JCPenney is one of my favorite stores. I love the discounts on Liz Claiborne things.
I am a very happy jc penny customer.
THE SURRVEY WENT FINEE US
The salespeople are always so helpful. They are familiar with all the products and know where they are located. I appreciate their tact and good taste, as well. The store is clean, organized and well-stocked. I do make alot of on-line orders as well, and I am equally pleased with the merchandise and speed of service. Thank you for your excellent service!
I thought the survey was a good vehicle to describe my shopping experience at JCP. I think more stores should have such an instrument such as your survey.
great service in Broward mall,JCP
Wonderful!!
everything when fine. Employee’s very courteous.
Had a very good experience with two associates, Danny in the
Home dept and Linda in the Ladies Wear. Enjoy shopping at
Penney’s as long as people this nice are there to wait on me.
Also enjoyed the “new look” after the remodel!
Betty was helpful in checking us out at register. Another clerk {male} was as well in young-mens dept.
I had a fun day shopping in JC Penney. The sales were great! I like to make my dollars go further. I can always depend on JC Penney to have great deals. Everyone was friendly and helpful. Their jewelry sales are the best!
The customer service person was polite
Love the emails… you send me. about upcoming events.
store is clean and well organized.
I went to your Auburn Maine store to find a suit jacket, tie and shirt for a special occassion,(the last one I purchased was over 10 years ago at JCP). I’m the type of guy that hates shopping for clothes and loose interest if I don’t find what I want in 15 minutes. Finding a jacket I went to your clerk, Michelle G to ask her opinion. I needed a short. She took me back, and with a great deal of patience on her part, she picked out my jacket, shirt, tie and bar. Great job on her part!
I was very happy with the service. The young lady was very nice and helpful. The service was very fast and I was helped with a smile. I think Tecoyia is a great employee and a benefit for your store.
Mary Lou in the children department was very helpful and p plsant I missed placed my coupon and then
I found it in my pocket she returned everything and rang them up again so i could get my discount.
i have never meet anyone more helpful than she was and did it all with a smile. i love JC Penny’s.
and there associates.
The sales people are very helpful and the products are great!
The salesperson in the drapery department was very helpful.
Great price good service
it was excellent
Im always very pleased with shopping and people what working in store
Im always very pleased with shopping and people what working in store
Every time I shop at Penney’s the people are very courteous and helpful. Great customer service.
sales clerk are so helpful & friendly.
none
your customer services in the women’s department was excellent.
i love shoping at jcp!
great shopping experiance
I HAVE WASTED 30 PRECIOUS MINUTES TRYING TO DO THE SURVEY!!!!!!
THIS SURVEY IS IMPOSSIBLE .
I ENJOY SHOPPING AT THE STORE,BUT TO GET THE 15% COUPON IS IMPOSSIBLE.
This visit was delightful. There were two people at the check-out counter. Both were very friendly and willing to check me out. The one that checked me out explained the survey. Her name was Valerie.
All went well but was hoping my purchase was on sale and it wasn’t. My clerk Liz P. U
I was looking for a certain type of undergarment for my daughter and the lady in that department was very helpful. She even helped me look on the discount table that I began looking at. Thank you so much.
I could not find the shoes i needed so i called the layton, Utah store, on 09/08/11 and the girl on the phone was just covering for the shoe department, she worked in accessories, she was very helpful and did everything she could to locate the item i needed. I did not get her name but i appreciate her going above and beyond to help me. THANK YOU
I am visiting froM illinois and I was very happy with the customer service and the sale was great! Thank you
Envie la encuesta pero no pude printear la oferta, Si puede enviela por correo electronico.
Very helpful staff – offered to help us find the products we wanted in linens – waited patiently while we took our time – prompt checkout with a smile
Joan was our salesperson – she did an excellent job and explained the savings to us from our coupon clearly.
Very good
I am always pleased with jcp. All items are easily marked, sales are marked, the store is clean and I go there often.
Bonnie at the check out was fast and efficient and there was another lady carrying a clipboard who directed me to what I was looking for.
I always find something @ JCPenney on sale that I need.
the sales clerk ashley was very helpful and curtius
great service
I LOVE JCPENNY REWARDS AND SURVEY IT MAKE YOU WANT TO SHOP .
the line was long and cashier was rude. needed more cashiers for per store.
I love jcp kids clothes,so I will enjoy a15% off my next purchase.
i enterede my code it said try again i did whaqt are you playing at i enter it right same thing …
The Pillow that was not available in the Goldsboro store. The associate called other stores in this region. It was not available..We call the Raleigh JCPenny store#1603 and it was in stock. They shipped it out and it arrived in two days. We were very appreciative for the fine help to get the two matching pillows we wanted…
I was Highly Satisfied with Sales Person Shelley, #2. She was knowledgeable about my purchase and very helpful. Her presentation was welcoming and very pleasant. Keep up the good work! A satisfied shopper, says Thanks. Hellen
JCpenny is my favorite store. I always find what I am looking for. I am very satisfy of every thing that I buy. There are very profesional staff.
I couldn’t access your survey
I like when the sales reps help me find what I am looking for
Bobbi was very helpful and efficient at the register.
Great service
good sales
My shoping experience in the make-up department was awsome. I was very pleased with the service thay Lea provided me. She answered all my questions and gave me excellent advice.
THE SERVICE THAT MY SON AND I RECEIVED WAS EXELLENT AND I WAS VERY SATISFIED WHEN WE LEFT. THANK YOU FOR YOUR GREAT HELP IN PICKING OUT A SUIT SHIRT AND TIE. WE WERE LOST
I love the selection & prices. I always know where to go when shopping for my daughter.
I shopped in the curtain department at the Woodfield, Ill. store on 9/07/11 and was very well taken care of by Jean.
Had a great experience in the kids department
Good service
15% off sounds really good to me. It really helps.. Pricia was really helpful.
Linda was very helpfull.
on sept 2nd ddelores was great in helping me get my discounts she was of great help.
Timely delivery to the store. Excellent customer service. Friendly, efficient and great prices.
The sales representative was vey helpful. Thank goodness for jcp. They have great sales for every member of my family.
Great help from Kenneth at the register and on the floor in the men’s department.
Found a dressy dress and am very happy with it!!
I want to emphasize that on Septembver 3, current, The sales associate Lorna, was such a help to me. Courteous, Knowledgable, even helping me locate items I wanted. She really made my shopping a true pleasure in every sense of the word.
the 15% really helped!! Thanks
Terrific value in men’s clothing.
always a pleasurey
Great, fast check out!
15% sounds good but I’m told access code could not be accepted
The item I wished to purchase was not available in the store. The young lady (named Ashton) at the catalog desk (I really miss the big catalog – but understand why it was discontinued) used the info from the label in my clothing to order the slacks I wished to purchase. She was very helpful and courteous.
store visit was a pleasant oney s
Great service from Brittany & nice atmosphere.
Thank you for your excellent, friendly staff in Vero Beach. They always keep you up to date with the daily specials and new merchandise.
Love the idea we have a JCP in New York City. They everything you need and always great sales. Staff is always helpful. Candau the cashier was every helpful and polite.
Sales rep. were very helpful in finding exactly what i needed. The prices were great, especially with the different types of discount you.Enjoy shopping at JcPenny. Very good department store.
Shoe Department was very helpful salesperson’s name was Deborse
The young plus size girls clothing dept. is unreal,and so needed to give us the tool to be able to dress our young girls for their age,and to be able to be able to find in style clothes like all other girls are wearing is a answer to my prayer,and our girls smile,and feel so good. Your clothes are priced so affordable esp. at the clearance areas,and using your coupons. I thank you so very much,and the stores are clean,and the sales people are so pleasant,and makes me feel wanted in their store. I love going there,please continue to send coupons,and offer us the girls plus size,I can show you the proff in my girls face. THANKS,and GOD BLESS YOU ALL… From The Gibsons in Richmond,Va 23228
I enjoy shopping @ store #1927, Dorthy Stanley and others are very helpfull.
GREAT SERVICE AND GREAT PRODUCT
JCPenney is s always the first stop for me in the Aviation Mall.
These coupons are such a big help and most appreciated, and I love the merchandise. The survey is fast and easy to take also.
Good service.
Juanita was very friendly, attentive and extremely helpful. I was not having any success shopping for a short sleeve white blouse withiin Eastridge mall when I happened to notice the recently added MNG line. Needless to say, I found the blouse…and much more! I shared the fact that I hadnt shopped in JCP for at least 2 yrs but with it’s updated look and added Sephora and MNG line, I couldnt wait to come back again!
I HAD A WONDERFUL TIME SHOPPING AT JCP ESPECIALLY WITH THE DISCOUNT I RECIEVED THANKS.
Access code 1927 170 3008 090611 1448 4
Thanks for all the help in the Parkersburg WV store from Diane she was very helpful and knew just what I wanted from me just telling her she is a good listener and not just there thinking she knew what I wanted. Thank You Diane!!!!!
I love your petite department. My friend and I purchased all of our party’s dresses from JC Penny. Thanks to all the great sales staff.
Very nice experience. No problems other than always asking the customer to open a charge account everytime an item is purchased.
I was very satisfied with the service I recieved from Diane at the Parkersburg WV. store while I was trying to find a suit for my husband.
Thank You for your help Diane!!!!
I was very pleased with the merchandise, the prices, and the customer courtesy.
I just completed your survey — took a number of minutes to complete, which I did not mind. I am, however, very frustrated as the coupon would not print out. There is nothing wrong with my printer or computer! The coupon however would not print. I spent my time with the hope of at least getting a 15% coupon to find that your system would not allow the coupon to be printed. I am not happy!
I absolutely love JC Pennys. Your merchandise is affordable and of very good quality. I frequent the store weekly. Your bedding and household department is excellent. I always find just what I need. Your men’s department is also wonderful. The man in my life is always well dressed with merchandise from your store. I have made numerous purchases in most of your departments, particularly your petite area, lingerie, shoes and fine jewely. Thank you . . . . Thank you. Do not change!!! You are the best!
P.S. Your sales staff are also very helpful, professional and pleasant to deal with.
My husband and i went to the Spencer Iowa JCPennys store for sheets on 12/4/2011 the lady that helped us her name is Sherry she is so nice helpfull full of energy just one of the most wonderful people that have helped me out in such a long time so thank you sherry and my savings of 240.02 was nice as well.
muy buenas ofertas
It all went well/thank you
Great deals great prices great stuff
Filling out the survey went very well.
It was easy
I appreciate receiving the coupon for 15% discount for a one day shopping Pass
Thank you
I had some extra time and I had received a $10 Liz Claiborne coupon by email from jcpenney. When I got to the check out register, they said it was not their coupon and could not honor it. Therefore I did not purchase the item I was going to, but found some other good buys.
The coupon is still on the computer today.
My shopping experience in the bedding department was excellent and I was able to locate the bedding that I wanted in a very short amount of time. My total savings were $137.87 and the cashier was very pleasant and helpful.
On September 3rd, I had occassion to go to JCP for a return and for shopping. 3 sales associates helped me. They were very friendly, knowledgeable and answered my questions and helped me find items that I wanted to purchase. Lorna, Emily, and Resina, are to be complimented because of their caring attitudes toward the customer.
ok
It seems I’m doing all my shopping at Penney’s. Good price and quality of merchandise.
great discounts, very accomodating employee, Mark.
I love your store. You always have good products and good prices. I am very satisfied with tour store.
my wife and I had a very helpful knowledgeble sales person in jack buying a mattress in the northridge j.c. penney’s. He spent a lot of time with us and i would definitely recommend him to anybody needing help finding a mattress.
There was no problem filling out the survey. Thank you. Shopping went well, the staff member, Daria, answered a question for me, and sent me directly to the item I wished for.
My customer service person at check out was Shaela and she provided great service, processing my return and new purchases with efficiency and friendly courtesy. I always have good experiences shopping at JCP.
I was assisted by Melissa at the NYC store on 34th Street, she was very sweet and helpful she helped us with coupons and extra savings ideas. She was very patient.
Excellent service from customer service. They provided respect, care of clothing, and jewlery items.
I was assisted in the bedding department and then in customer service department by Rhonda who checked us out. All people were pleasant and made our experience good.
Sales person very helpful great experience
My wife said the discounts on her underwired bras, and sale prices for her panties were very good. The sale price for Staffords blended men’s boxer shorts were also pretty good. We also purchased 300 TC queen size sheet sets that were on sale, plus we were also able to use the $15 & $20 coupons.
CRISTALIA, WAS VERY HELP AND FRIENDLY.
Joan was very helpful!
cashier was very nice, polite and helpful.
I seem to find more bargains and quality items at JC Penny. The stores are always so clean and the layouts are beautiful.
I was treated very professional and was very pleased with my hair style. Look forward to returning to JC Penny hair salon.
The JCPenney store in our area always provides good service. For this transaction Soudie handled my return in a very efficient and professional manner.
great sales person .he offered to assist with heavy package
Very friendly
I like JC penney because you can buy good material stuff by low prices.
I purchased a pair of boots and the clerk was more than friendly. Nice job on her part.
i like rose the cashier is very very nice with the customers
SCALES LADY HELPFULL
My experience in teh Pennys Store today was very good. The salesperson who waited on me, Bev, was extremely helpful in helping me with my check-out of purchases. She was pleasant and very professional.
I was treated like I was special. The sales lady tried to help me in anyway she could.
Just got back from J.C. Penny’s with a super sale!!!!!!!! The salesperson was a lady named Dolores. My husband and I couldn’t decide on the curtains and this lady went to great lenghts to please us. Needless to say the rods were on sale too! We need curtains despertly and are excited to put them up……….
So Thankyou Delores for being their hands on. Much thanks…..Sincerly
Ed and Robin from the J.C.Penny’s @ Temecula,Ca.Stroke and cancer survivor, we really need the shade!
Friendly salesperson.
I was trying to find a black t-shirt with a collar.Kim in the mens dept,was very helpful helping me with the size since there wasn’t any in the woman’s dept.Loved her Energy and friendliness.
I like shopping at J C Penny . The store have great sales.
I like shopping at J C Penny all though Ithink the prices are alittle expensive.
it is a wonderful store to shop at
great store
had a nice shopping afternoon at penneys.but when I got home I took the penneys survey and was never able to recieve the 15% off coupon. very dissapointed.
shoped at penneys last week the staff very friendly and helpful. I tried to take the customer survey and was never able to print 20% off after I finished the survey very Dissapointed.
love all the products &services
Your sales girl, Shyane is very helpul and accomodating.
sales lady was pleasant.
I was looking for some black shoes. An associate name Betty in the shoe department was very helpful. She order the shoes that came in time for me to wear the heels in my neice wedding.
We visited the store to buy shoes, the cashier was friendly and helpful. WE ARE pleased and happy with the price and service. Thanks.
Keep up the good job…JCPenny
great sale on infant items
JCPenney employees, Kelly and Beth, were very helpful to me and very
pleasant to do business with. Recently, Jayne (another cahier) went way beyond the normal call of duty to help me find what I was looking for.
I so appreciate this kind of service and I will shop JCPenneys every
chance I get.
great sales very nice sales lady
Myron and Zellma made my return transaction so easy, no problems ..very pleased..
We were able to purchase clothes for a teen at a reasonable price. My husband found an item of clothing he wanted. This was a second shopping trip to your store for our teen.
We got what we were lokking for. Great help in the kids department and sweet girl at checkout. All in all a great day!
Chris did great job with our survices
first time in freehold store in a long time.. even though going thru renovations , everyone i came in contact with was pleasant and very accommo dating. great experience .. will be coming back soon got great price on some dress shirts
Two very helpful clerks
had a great shoping experiance. actually got an extra 10% off as the store cashier gave me an additional 10% since i forgot my coupon at the house.
The help was very pleasant, and very informative. Great selection of window treatments.
ashley jenkins was a great help in the store
We really enjoyed our shopping experience at JC Penney. The Prices are reasonable and the staff is so friendly.
Great Customer Service Everytime!
I like Carol,at the cashier shes nice & helful
I really saved alot of money and got exactly what I needed. My son needed a new suit for homecoming at his school. The suit is beautiful. We also got a wonderful price on shoes.
i love shopping at jcp the quality of the merchandise is terriffic and the prices too. i shop every saturday at the door busters. love it
Employee ANGEL served me so good. She was so helpful, nice and decent while smiling served with joy. I appreciated her very much.
PURCHASE WAS GREAT.ASSOCIATE EVEN CARRIED IT TO MY CAR AS I HAVE A BAD FOOT..HEAVY SET OF DISHES…SAVED OVER 100 PLUS TODAY…
the sale person was very nice
Thank you for being my hairdresser. you always know how i like my haircuts. Adrian is always so friendly and professional.
Great sales with $10.00 off of $25.00, I just wish a few more sales would come in the mail, for people that don’t use credit cards.
A very good experience…
Very friendly checkout Service.
My son and I had a very pleasent shopping experience today. The jewelry associate Jill was very helpful and patient.
Always enjoy going to JC Pennys.
Bought several items on sale last 09/01/11. ALMA was the sales lady who helped me. She was very nice, courteous, and had a great smile!!! I glad I was able to save quite a bit on my purchases.
Salespersons were not very attentive but my checkout went fast. There was a long line but they opened up a register for me. Nice!
I usually have a very good experience at Penny’s.
We had Excellent service in Home furnishings.
I enjoyed shopping at J.C. Pennys The store was neat and clean also I visited the rest rooms they were clean also.
I lshopping expierience at JPC and tenders were friendlyiked my
JC Penny’s is a great place to shop. The prices are are sometimes better than the lower cost stores and you can be sure of quality. I will continue to shop at JC Penny’s and coupons off your purchase price are just an extra benefit.
enjoyed shopping salelady helpful
sept.5th I am making a note on helpful my clerk was with my purchases….
very easy to use, thank you!
my shopping is always good at penny’s that is why i shop there….
I was looking for a certain bed spread, there was only the display on the floor, Lois was very kind and helpful by going in the back to find me the right one, she was pleasant, fun and very helpful to me. I feel that she went out of her way to help me, it was a very busy day and she handled everyone with professionalism
Rachel Bills is extraordinary!
Had a great shopping experience, when asked for assistance everyone was quick to respond. Never had any problems.
Laura Risk was you salesperson and she was outstanding, enough said!!
cashier in sterling colorado was very helpful. Her name is Kisha and her happy smile and help was awesome.
I got what I wanted and I was satisfiend.
I enjoyed my shopping experiance and the people are friendly..
Good service, article wanted on sale and available
I was very satisfied with the clerk that helped me make a puchase today
june in dresses was so pleasant and helpful – it was delightful shopping experience.
I shop JCP a lot, always find good deals. They have a good selection to choose from
had a very pleasant visit today. the stocking clerk was very helpful. the item I was looking for was not in stock. he not only helped me search for the cover that i needed but he directed me to the place where i could order on line. the cashier was very pleasant too, she helped me look for the right color and placed the order for me.
I love shopping at JCP
Satisfactory experience. Found what I needed.
Teresa V. did a fine job
The sales person was very helpful.
I love shopping at JCP.
Ever sales pearson was so help full thanks
access code 2965 071 8564 090411 1607 8
I bought some product at the Sephora store on Center Point, Colorado Springs. Someone, probably a customer had spilled powered blush on the floor by the checkout counter. I did not notice this and laid my purse (a brand new one) on the floor. I ended up getting the power all over my purse and had trouble getting it off. Finally one of your reps gave me a wet tissue to see if it would help. When I was paying I noticed that right behind the counte, someone had also dropped and broken some power on the floor. While you had PLENTY of reps there that weren’t busy they called someone from maintenance to come and clean it up. There was NO EXCUSE for any one of them not attempting to clean up (pick up) with a tissue. INCREDIBLE!
Melinda was a great cashier.
I think the 7 day time frame is too restrictive and that 14 days would be better.
OUR VISIT WITH SCPENNYS WAS SO ENJOYABLE. THE JCPE;NNY’S ENPLOYEES WERE SO FRIENDLY AND HELPFUL.
I always enjoy jcpenny its conveineint prices good and service satisfactory.I live close by in chillicothe.
I got several good bargain on back to school clothes good quality the boys likethe selection of novility tee shirts
On 9/01/11 I was in JC Penney, Valdosta, Ga., home dept. looking for window covering. Mrs Pam W. was very knowledgable, courteous and helpful.
Elaine at the Edgewater Mall salon here in Biloxi,Ms is awesome!! Always does a great job on styling my hair!
The items that I ourchase was great.
My favorite place to shop. Has good deals all the time.
the asosiates were very helpful and the sales person very nice
SERVICE WAS GREAT
the salesperson was very helpeful
my experience at the store was very nice. personnel assisted me in finding my eventual purchase.
the atmosphere at the store was very nice. the personnel assisted me in finding my purchase.
the store personnel were very friendly and helpful.
the sales person was very helpful
Yasmeen was very helpful and knowledgeable with the jewelry boxes. The guard that greets the customers at the door is a very nice touch and quite inviting.
IT WAS WONDERFUL ME AND MY FRIEND HAD A GREAT TIME.
The cashier Ms. Connie N. 5 was very helpful with my purchase and questions. She seemed to be concerned genuiely about my obtaining the purchased I wanted. I was pleased with her assistance and my purchased.
The last time I visited Pennys,all the sales ladies were very nice and helpful, especially Charlie Highey.Thank-you.
clerk was so helpfull .she know everything about her poduct.
Becky in Catalog an employee stopped us from purchasing an Chi flat iron. With stressing her stern advice that the item was not for sale due to the salon be closed. Within the last 15 min of closing at location store 0067 on 9/4/11. another Sales associates (0775) cashier saw our disappointment. asked us what was wrong we explained and she gave us her personal attention and helped us get the item for purchase.
My husband and myself thought you should be knowledgable with the complaint and behavior of the sales person Becky. Giving your company a bad reputation with other customers.
It took too long.
Great prices, quality of products, and service.
On 9/4/11 my family and I came in to buy shoes and clothes for school and I would have to say your employee Eddie in shoes, was one of the best customer service advisers that I came around in a long time. He was very professional along with meeting everyones needs. He maltitasked like no buddies business. Mind you it was sunday and I was tired and grumpy and I left in a great mood and he and Eric had us laughing. It was so busy and there were customers that where nasty to them and ruid. Eddie was a delight and very on top of his game and Eric too. Them working together will bring us back to shop again. I has been about 3 years since I:ve shopped at JCP..we will be back……..
My kids think EDDIE ROCKS!!!!!!!!!!!!!!!!!!
i love your clothes
Your Worthington and St Johns Bay slacks and cords are great, and true to size!! I shopped Kohls, Younkers and Fashion Bug this weekend and did not find the fit and quality of these. I am an older shopper and in-between plus sizes and misses sizes. I find that size 14 works for me sometimes, and sometimes it’s 14W. Regardless, the fabric, fit and overall appearance is perfect for me at work. I also like East Fifth and Alfred Dunner. Please, please don’t lose your quality!! Thanks, Karry
as always the customer service reps are very helpful & knowledgeable
Im a valued customers of jcp since they opened their branch at 34th street.manhattan,ny.ttheir dedication to help peoples gives me inspired to come again and again.i congratulates all the staffs on this branch for their excellent customer services.the fashion styles,the pricing and the location gives me most.reasonable prices when compares to others stores like macys. I love jcp.even though they always decline my credit application it not harmed me to become more active customermore power to all the staffs and GOD BLESS.ROGER A. JERSEY CITY?
I had a good experience. John new his product. He was fast and efficient. Amanda did a good job ringing it up and she told me about the survey.
shopping at JCpenney is always a great experience. good prices for excellent products.
My sales person was great. My purchase involved bathroom accessories of which my husband and I could not totally agree. Needless, to say, the next day I was back at the store returning some items that the color just did not work for me. She was very helpful and offered her assistance the day of the purchases and also the next day when I returned some of the items. The sales associate was Kristy A.
My sales person was great. My purchase involved bathroom accessories of which my husband and I could not totally agree. Needless, to say, the next day I was back at the store returning some items that the color just did not work for me. She was very helpful and offered her assistance the day of the purchases and also the next day when I returned some of the items.
it was great
great shopping
The cashier Shalon was very informative and pleasant t the store on 09/03/11
my shopping experiance was excelant
ILove Your Store
What a wounderful store!
I LOVE SHOPPING AT YOUR STORE BECAUSE YOU CARRY TOP OF THRE LINE CLOTHES AT GREAT PRICES. WITHIN THE LAST FEW MONTHS I HAVE PURCHASED QUITE A BIT FROMYOU STORE AND GOT SUCH GREAT DEALS
THANK YOU
great saving at jcp.
Love going to JCPenney…always get great deals and besides I love all the clothes and the personel at my store they are great.
Belinda in Curtains and Drapery, I give her a 5-FANTASTIC! Thanks for your help in the store. This is the first time I have taken a survey; that is a survey from the store not a survey company. It was fast and easy. Thanks for the coupon JC PENNEYs.
This is the first time I have taken a survey; that is a survey from the store not a survey company. It was fast and easy. Thanks for the coupon JC PENNEYs.
Jenieca Guillory was very helpful and knew product very well. Courteous and professional.
I love to shop at JCP
hice excelentes compras
ES UN PLACER HACER LAS COMPRAS.
Es un placer comprar con tan estupendos especiales.
I purchased two sets of sheets that are for twin xl. this size is hard to find but JCPenny had them! The clerk was very nice and helped us find them. She made our trip very nice and worthwhile!!
Thank You
Beverly
Great
The sales person was very pleasant and helpful
It was a great experince,sales person very helpful
Carol in lingere was very helpful
it was good the sales persons were great they were very helpful.
it good
My shopping experience was great. The problem is when I got home, which is 39 miles away, one of the tops I purchased still has the bar code on…so now I have to drive back to get it taken off…not a happy customer
Kiara was very helpful she saw me in the store looking around and she came and asked did I need any help with anything.She was nice and pleasant.
I love the huge variety of kids clothing at very low prices! As well as the great customer service on the sales floor & at check out! I have never been to a store in which the sales floor team was so helpful! Thank all of your team at jcp for such excellent service!
simple and easy thank you
irene in store 5 she is very good sales person i like her very much
Service was very good.
everythingwent fine & i am happy with purchases
i received imediate service from a very friendly clrrk who was very helpful
I always go to JCpenny because of the style and the clothes alway look great. The service is alway great.
Sales & promotions are a great thing in this day’ economy
good service
Very professional and courteous salesperson. Merchandise was reasonably priced
store was great
My husband and I were so pleased with the knowledge and personality of Jake,the associate who waited on us.
I’m so pleased with the helpful and courteous services. Bianca was the associate. Purchase date August 27, 2011.
Very satisfied with your service, Sales lady Melissa.F
Purchase made on 9-3-11
Very satisfied with your service, Sales lady Melissa.F
Was good
it was great
it was great…
no problem,
Great service as usual!
My experience with jcp was wonderful.
Had a great experience today all employees I came in contact with was, very friendly and afew greeted me. Good experience because you all had excellent specials with coupons included.
my experience in the4 San Bruno store was excellent. I will always shop there again and again.
Everyone was very pleasant and good service.
great saving today
jc penneys has t5he best sales all y6ear long thhank you.
very pleased with my service on my last trip to jcpenney
The clothes were easy to find. The store clerk was very helpful.
good buy’s at jcpennys
I found everything i needed for my children for school, it is very hard to find clothes that fit my child!! With the help of the employees @ jc pennys I was able to get good advice !! thank you jcpennys for all of your help!!
great
I received great help at the Avon ohio store
Loved the sales and use of coupon with them.
excellent store and quality personnel.
Sales were great.
Excellent customer service, very helpful.
Carol in the bra area was very helpful in finding what i neededguiere
this site was easier to find thanmost times
The window coverings specialist that helped me, SUE TOOKER, was outstanding!
The survey was really easy todo…